24 Hour Fitness - Austin, Texas

Darrick S

•This location closes at 9pm half of the week. It has not been honoring its name at all, for years now, with zero plans to change that and do better.
This is NOT about a shortage of labor, as their night shift staff typically get there around 11pm. This is about corporate greed.
Please honor the name of the business, or start prorating the monthly fee to reflect being 16-Hour Fitness Fri-Sat-Sun into Monday morning.

•The locker room bathrooms are as moldy, and reeking of piss as any hallway bar bathroom you would find on Dirty 6th, despite being miles from it. They are never anything close to “clean”. Hold your breath while you use them for number one, regardless of the time of day. It’s a permanent stench.?

•The condition of the machines here is pretty pathetic, as I can’t think of another chain gym in town with worse equipment; many of the machines padding is more duct tape than not duct tape. 2-6 bolts max on each torn up machine, and the padding could simply be taken off and reupholstered, easily. Take them in to fix!
STOP DUCT TAPING THEM TOGETHER ?

Management, It’s pretty clear what aspects need to be fixed.
Please don’t reply with a genetic response suggesting an email to say the same things already mentioned.

Keller Houston

Good gym, and still has longer hours than most 24 Hour Fitnesses. All the staff I’ve interacted with are kind and diligent. Yes, as people comment here, the gym is a little dingy and certainly not new! If you want new and shiny, go pay ten a month at planet fitness or an arm and a leg at Lifetime‍♂️ my only complaint is ALL of the free weight benches line up directly with a seam between mirrors. Pretty silly miss on whoever built and inspected the facility, but over all a solid gym to get some work in!!

jason smith

Great equipment, love the location. everyone seems to clean up after themselves. Respectful clients. The guy that signed me up was very friendly and I felt went out of his way to make me feel comfortable. Great place to get motivation to workout. Problem is the employees are hit and miss. I know for sure 2 are awesome and very helpful. I’m sure there are more great employees. But when I see several employees talking to each other and sitting on their desks instead of, at bare minimum standing, or at most greeting/helping/ asking about clients workouts, it’s hard to like a place. I gotta keep going because it’s free. But if I was paying, I would be complaining to a manager. It would be nice to have people care about people at a health and wellness facility. You should enjoy the place you workout at, but I guess they don’t make much money and it’s hard to stay happy and motivated as an employee there.

Aldo Esparza

Great gym for what you pay for. This gym is cleaner than most 24 hour fitness locations I’ve previously visited. Crowd is generally respectful and have great gym etiquette. Have never had a bad experience that was related to the staff/equipment. Front desk staff is always friendly to me and I interact great with the personal trainers and other staff. Highly recommend!

Wesley DeForesta

This 24-hour fitness was much nicer than the other one in Austin. The equipment was up to date, all the pins on the weight stacks had their connector, the adjustments on the machines were easier, and the weight training area was on the first floor, and very large and accommodating. Had less interaction with the staff at this location, but they were equally friendly from the limited interaction we had. I'll check out the lap pool at this location next time I'm on that side of town. If the locker rooms and pool hold up to the same standard, the rest of the gym facility seems to be held to, I'll change it to a 5.

Marla Bardfield

It’s got everything you need and it’s pretty clean. The ladies locker room is always pristine when I go. Almost everyone there is friendly, helpful, and professional. And the trainers are great. I go to Jason and he’s made me stronger and more confident. My one request would be replacing the rowing machines with something more updated.

Ken Texas

Excellent facility. Plenty of free weights, machines and cardio equipment. Open all night.
Nothing wrong with this gym. Ignore the criticisms about cleanliness. This gym is immaculate compared to my home gym. If you need to train in a sterile field, work out in the hospital operating room.

Private Name

This gym has been very dirty for about 6-8 months now. Floors are so dirty in the locker room that I would caution someone walking bare foot. I don’t know why or what’s happened but it does appear no one is cleaning. I have complained about it and even offered to come in and clean for them. I see a lot of staff members not doing anything. It seems like they could close down the women’s bathroom for thirty minutes and clean the floors. There is hair all over the showers too. Even at the pulley machines, if you look down in the middle it’s just nasty. Most of the equipment is only being cleaned by members. There is a large amount of dirt around it. I mainly have a membership with 24 hour fitness because there is a pool and hot tub. And this location has longer hours and I love the way it is set up better. The other location is much cleaner.